About CTX Creations

Welcome to CTX Creations, your one-stop shop for unique, custom-made creations! We're a small, passionate team just getting started, but we’re excited to bring our creative ideas to life and share them with you.

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OUR BEST SELLERS

OUR COLLECTONS

ANSWERS TO YOUR QUESTIONS

1. What is your return policy for non-custom items?

We offer a 15-day return policy for all non-custom items that are unused and unopened. You can return these products for a full refund within 15 days of purchase, provided they are in their original condition and packaging.

2. How do I return a non-custom item?

To return a non-custom item, please contact us atctxcreationsllc@gmail.comwithin 15 days of your purchase. We will provide you with the necessary instructions for returning your item.

3. Can I return or exchange a custom item?

Unfortunately, we do not accept returns, refunds, or exchanges on custom products, as they are made specifically for you. If there is an issue with your custom order, please reach out to us atctxcreationsllc@gmail.com, and we’ll do our best to assist you.

4. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please email us atctxcreationsllc@gmail.comwithin 7 days of receiving your order. Include your order number and photos of the issue, and we’ll work with you to resolve it as quickly as possible.